An unexpected error occurred. Check that the server name is correct, that the server is on, that Citrix XenApp is installed on this server, and that the Citrix MFCOM Service is running.


Error Message:

An unexpected error occurred. Check that the server name is correct, that the server is on, that Citrix XenApp is installed on this server, and that the Citrix MFCOM Service is running.

Citrix-Error

 

 

 

 

 

 

 

 

 

Cause for this issue:

There are multiple possible causes for this issue.  Possible resolutions are given below.

Cause1: Network COM+ will not be installed or not enabled.

Solution: Install Network COM+ in the Windows2008 or 2003 roles.

Cause2: The user is not a member of the Distributed COM Users group on the server

Solution: Add the user to the BUILT-IN\Distributed COM Users group on the server you are connecting to. The recommendation is to do this using nested group, such as a Citrix Admins group.

The above solutions are the common points for this issue.

I still have the problem after doing the above configuration and also I got ODBC error in event viewer.

I also made an attempt to configure the ODBC FileDSN and give the file path of C:\Program Files (x86)\Citrix\Independent Management Architecture\MF20.dsn where the authentication fails.

Solution to my Problem:

In the windows services, select the service “Citrix Independent Management architecture” and give your user account or common user account in the logon as menu option which has admin privileges.

Do the same for Citrix WMI service where it is a dependent service for CIMA.

Restart that service and this helps me to overcome the above error.

Citirx-CIMA

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