The following boot-start or system-start driver(s) failed to load: i8042prt


Error Symptom : Your Windows machine hangs frequently like your mouse and keyboard will not function, but when you try to access the machine through RDP you can able to access the machine. While undergoing event log you find an error message ” The following boot-start or system-start driver(s) failed to load: i8042prt”.

Solution:

1. Run sfc /scannow to fix the system files issues.

2. To resolve the error message is to disable the i8042prt by changing the dword value of Start from 1 to 4. This will change onboot_service to disabled.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt]

"Start"=dword:00000004
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