Guest VM not connecting to network


Symtom: The Guest Windows VM not connecting to the network. When I try to ping the gateway it shows destination unreachable.

 

Cause: IPSec service not started and the polstore.dll file is unregistered. IP Sec service is vital to Guest VM in the network. If the service is stopped or any issues, the network connection will not establish in the Guest VM

 

Solution:  To resolve this issue, delete the following registry subkey and then rebuild the policy:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\IPSec\Local
  1. Delete the local policy registry subkey. To do this, follow these steps:
    1. Click Start, click Run, type regedit, and then click OK.
    2. In Registry Editor, locate and then click the following subkey:
      HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local
    3. On the Edit menu, click Delete.
    4. Click Yes to confirm that you want to delete the subkey.
    5. Quit Registry Editor

     

  2. Rebuild a new local policy store. To do this, follow this step:
    1. Click Start, click Run, type regsvr32 polstore.dll, and then click OK.

 

Ref:  http://support.microsoft.com/kb/870910


 

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